Welcome to Trellis Partners Pte Ltd privacy policy (Trellis). Trellis(“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data.
Last updated: 19 January 2024
This privacy policy tells you how Trellis collects and uses your data when you or your computer visit our website, www.robbier.com (“the site.”)
It also tells you about your privacy rights and how the law protects you.
It is essential that you read this privacy policy so that you are fully aware of how and why we are using your data.
This privacy policy was last updated on 22 January 2024.
We will not use or share your information with anyone except as described in this Privacy Policy.
By accessing www.robbier.com, you agree to the collection and use of information in accordance with our Privacy Policy and freely consent to the information collection and use practices described in this Privacy Policy.
Our website at www.robbier.com provides information, resources, and products which are aimed at individuals and businesses who are interested in the work of Rob Bier and Trellis Partners Pte Ltd
Trellis Partners Pte Ltd is located at 276 Ocean Drive, #02-32, The Coast @ Sentosa Cove, Singapore 098449
Trellis is the data controller responsible for this website and any handling of personal data carried out by or on behalf of Rob Bier.
Trellis, 276 Ocean Drive, #02-32, The Coast @ Sentosa Cove, Singapore 098449 and Rob Bier work collaboratively to bring great content and services to Rob Bier customers all over the world, and they may sometimes be acting as joint data controllers. When we mention “Rob Bier.”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Rob Bier group of companies responsible for processing your data.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by mail, phone, email, or through chat or social media.
This includes personal data you provide when you:
As you interact with us, including via the www.robbier.com website, we may automatically collect Technical Data about your hardware, browsing actions, and patterns. We may also collect Tracking Data when you use our website, or when you click on one of our adverts (including those shown on third party websites).
Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We collect this information for the purpose of providing the website, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
We collect certain information from and about our users in three ways: directly from our web server logs, cookies, and by the user, including in response to surveys and questionnaires.
When you visit our www.robbier.com, we may track information to administer the site and analyze its usage. Examples of information we may track include:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Visitors to www.robbier.com may be permitted to register for certain services such as the weekly email. When you register, we may request some personal information such as name, address, email, and other relevant information.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the products and services you’ve asked for.
If after you opt-in or after having not initially taken an opportunity to opt-out, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@robbier.com.
Our web pages may contain electronic images known as web beacons–sometimes also called single-pixel gifs–that allow us to count users who have visited those pages and to deliver co-branded services. We may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications.
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
These web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. We prohibit web beacons from being used to collect or access your personal information.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
We may use your Identity, Contact, Technical, Tracking, Usage and Profile Data to form a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you and tell you about them. This is what we call direct marketing.
We may carry out direct marketing by email, social media, or text.
On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it’s you deciding to sign up to the weekly email or signing up for a course–and you have a right at any time to change your mind and say no thank you and opt out (but we’d be really sorry to see you go, so please gives us a chance by fine tuning your preferences before really leaving us!). The easiest way to opt out is to use the unsubscribe link at the bottom of the communication. We also include a link to update your preferences of how often you want to be emailed by us.
We have not implemented any technology that would effectively recognize do-not-track signals and note that some content available on our site is made available through relationships with third-party providers who we do not control and who may have collect and/or disclose personally identifiable information.
If you would like to: access, correct, amend or delete any personally identifiable information we store about you, register a complaint, or simply want more information, contact us at info@robbier.com.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
We cannot guarantee the security of our databases or the security during transmission to us of the information you supply over the Internet. You can help us by taking precautions to protect your personal information when you are on the Internet and only disclose information that you want made public. Change your passwords often using a combination of letters and numbers and make sure to use a secure web browser.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may share and publicize aggregate and/or de-identified information shared with third parties and the public.
This website is not intended for children and we do not knowingly collect data relating to children.
Only people age 18 or older have permission to access www.robbier.com.
We do not specifically market to or knowingly collect personally identifiable information from children under 13. Because some information is collected online, it may not appear to be the personal information of a child under 13. If you are a parent or guardian and you learn that your children have provided us with personal information, please contact us. If we become aware that we have collected personal information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers. If you are under 13, please do not register for any of our services or provide us any information about yourself (such as your name, email address or phone number).
This Privacy Policy is effective as of MONTH DAY, YEAR and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
This Privacy Policy is executed in English. You agree and acknowledge that you have reviewed this Privacy Policy in English. To the extent that any translations of this Privacy Policy are provided, they are solely for convenience and is of no binding effect. The English language version of this Privacy Policy shall control.
If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:
The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy);
The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);
The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and
Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.
These rights are subject to certain rules around when you can exercise them. You can see a lot more information on them, if you are interested, on the UK Information Commissioner’s Office website.
If you wish to exercise any of the rights set out above, please contact us (see “Contacting us” about privacy).
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
If you have any questions about this Privacy Policy, or would like to exercise any of your rights, please email us at info@robbier.com or write to us with your letter addressed to:
ADDRESS
If you need help about our products and services, or this website generally, please contact us here.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by updating your account. Thank you.
Copyright © 2023 Trellis Partners Pte Ltd. All rights reserved.
